leslie4872

Avoiding accountability conversations doesn’t make problems go away. It just delays them. And the longer we delay them, the more they quietly drain a business of energy, focus, alignment, and revenue. It’s a lot like waiting for Old Faithful to erupt, a famous geyser in Yellowstone National Park that erupts on a predictable cycle. You know it will happen. You just don’t know exactly when. And in work, that delay has a cost. Procrastinated conversations don’t solve problems, they extend...

If you are an owner, founder, partner, or leader of a team who deeply cares about helping the people you lead, this letter is written for you. In my work with thousands of owners, team leaders, and their employees, pretty much every leader has come to me with a desire to get their team, whether it is their leadership team, their employees, or their company as a whole, to trust each other, align, care more, and achieve greater results. When it comes to retail, they especially want to get...

As growth-minded leaders, we are often focused on the next action, milestone, or goal. While that drive helps us grow, it can also cause us to be our own toughest critics and focus more on where we are falling short than the difference we are already making. I invite you to pause for a moment and reflect on how you showed up and contributed to someone at work or in life. When did you make a difference, whether in a big or small way? Maybe it was through a difficult but meaningful...